Tenant Portal & Resident Services — Chicago & Cincinnati | Mane Properties
RESIDENT SERVICES
Everything you need — in one place.
Pay rent, submit maintenance requests, view your lease, and reach your management team — 24 hours a day, from any device.
New resident? Email service@manemidwest.com or call 312.927.1942
HOW TO REACH US
Email: service@manemidwest.com Phone: 312.927.1942
Portal: AppFolio → Messages
Office hours: Mon–Fri, 9am–5pm CT
Emergency maintenance: 24/7
HOW TO REQUEST MAINTENANCE
1. Log into your resident portal
2. Click "Maintenance" in the menu
3. Describe the issue, add a photo
4. Submit — we respond within 24 hours
Emergency after hours? Call 312.927.1942 immediately.
HOW TO PAY RENT
1. Go to manemidwest.appfolio.com
2. Log in with your resident email
3. Click "Pay Rent" on your dashboard 4. Set up autopay — never miss the 1st
Rent is due the 1st of each month. Late fees apply after the 5th.
"We don't just manage properties we take care of the people who live in them. Responsive maintenance, clear communication, and a team that actually picks up the phone."
— Mane Properties · Chicago, IL & Cincinnati, OH